Hey there! Whether you’ve got a question about our comfy shoes, need help with an order, or just want to share your thoughts—we’re all ears. Seriously, we read every message that comes in, and our founder, Sarah, still replies to many of them personally. (She’s a bit old-school that way, but customers seem to love it.)
You know, sometimes emails get lost in the shuffle, but we promise we’ll do our best to get back to you within 24 hours. Here’s how to reach us:
Look, we’re not one of those big, faceless corporations. When you reach out, you’re talking to real people who genuinely care. Last month, a customer suggested we add wider sizes—and guess what? We did. So don’t hold back!
P.S. Need help ASAP? Try our Live Chat during business hours. It’s like texting a friend who happens to know everything about footwear.
— The FootEase Team (who may or may not be wearing slippers while typing this)