At Footwear Haven, we prioritize seamless delivery to ensure your carefully selected items arrive in perfect condition. Our team processes orders with meticulous attention, from quality checks to secure packaging tailored for footwear. Whether you're seeking everyday essentials or specialized designs, our logistics network is optimized for reliability. We partner with trusted carriers to accommodate diverse needs, ensuring your order transitions smoothly from our facility to your doorstep.

Orders are typically processed within 1-2 business days, excluding weekends and holidays. Delivery timelines vary based on destination and carrier capacity. While most shipments reach customers within the estimated window, occasional delays due to weather or high demand may occur. For time-sensitive needs, we recommend placing orders earlier to account for unforeseen transit variables.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (maximum order value: $9999).

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Restrictions may apply to remote locations or areas with limited carrier coverage. During checkout, our system will automatically confirm whether we can deliver to your address. For inquiries about specific destinations, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing a unique tracking number and carrier details. This allows you to monitor your package's journey through the carrier's online portal. If you haven't received tracking information within 3 business days of ordering, please check your spam folder or contact us at [email protected] for assistance.

While rare, delays can occur due to logistical challenges beyond our control. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, please reach out to our customer care team at [email protected] with your order number. For lost packages confirmed by the carrier, we'll promptly initiate a replacement or refund process per your preference.

International customers may be subject to customs fees, taxes, or import duties based on local regulations. These charges are the recipient's responsibility and are not included in our shipping costs. We declare all packages at full value as required by law. To avoid surprises, we recommend checking your country's import policies before ordering. Note that customs processing times may extend the overall delivery window.